eufy X10 Pro Omni Robot Vacuum and Mop Combo
Unmatched Cleaning Automation – Engineered for Smart, Seamless Living
- All-in-One Base Station: Automatically washes and dries mop pads, empties dustbin, and refills clean water tank. Minimal maintenance—dust bag lasts up to 2 months.
- Massive 8,000Pa Suction: Removes embedded debris, pet hair, and dust from carpets in one pass for a deeper clean.
- MopMaster 2.0 System: Dual spinning mop pads apply downward pressure and auto-lift 12 mm on carpets to avoid moisture damage.
- AI.See™ Technology: Smart AI-powered obstacle avoidance identifies over 100 object types, ensuring uninterrupted cleaning—even in cluttered rooms or low light.
- Auto Detangling Roller Brush: Comb mechanism automatically removes tangled hair from the main brush with every clean.
- iPath™ Laser Navigation: Creates real-time laser maps and optimized cleaning paths across multiple floors.
- AI.Map™ 3.0 Customization: Use the app to set cleaning zones, no-go zones, room-specific cleaning, and multi-level mapping.
- Smart App + Voice Control: Compatible with Alexa and Google Assistant. Control everything from suction level to schedule remotely.
- Connectivity Note: Supports only 2.4GHz Wi-Fi (5GHz not supported).
Technical Specifications
| Brand | eufy |
| Model | X10 Pro Omni |
| Color | Black |
| Suction Power | 8,000 Pa |
| Cleaning Functions | Vacuum + Mop (dual mop pads with auto-lift) |
| Smart Features | AI Obstacle Avoidance, Auto Detangling, AI.Map 3.0 |
| Navigation | iPath Laser + SLAM Navigation |
| Connectivity | 2.4GHz Wi-Fi, App Control, Alexa/Google Compatible |
| Water Tank Capacity | 3L (Clean Water), 2.5L (Dust Bag) |
| Product Dimensions | 14.41″L x 18.9″W x 18.11″H |
We have 3 dogs and a mix of carpet and hardwood. I will admit that although it does collect plenty of dog hair, it misses those bunched up areas along the edges or in corners. However, there is an "edge hugging" feature which you can initiate and it does do a better job but not perfect and it add a bit more time.
Suggestion to those who purchase this: I have found that cleaning the robot once a month is a good idea. The dog hair does get caught up in the brushes, the gears, and the wheels. Plus, you should be checking the filter. It's really easy to do but you really need to keep up with it. I forgot one month and it took a LONG time to clean it and get it back to ready.
As for the water tanks? This part is awesome. It's so nice to know your house is getting vacuumed and mopped at the same time on a regular basis. But take note: you definitely want to empty the dirty water after EACH day of mopping. That may sound obvious but if you forget to empty it and you don't mop again for a week or longer, that water gets stanky! It's super easy to empty so it's really not a bother but do yourself a favor and empty it frequently.
One last thing; When I fill my clean water, before I put it back on the machine, I drop a cap full of Pine Sol in the bucket. This helps keep the mopping smell fresh and it doesn't affect the machine.
Trying to get parts for this is non existent. The company has no spare parts to ship out to replace broken parts. You would think that they would have at least replacement parts. Been waiting for two months now for Eufy to call or email back.
She loves the vacuum, but customer service sucks.
UPDATE: the customer service here is beyond amazing. I have been so happy the way they have been dealing with it. I would definitely give buy their products in the future.
Now we are 3 months in and it won't work. Says Brush is stuck, even when no Brush is in it. Been a week and still waiting on Eufy to get back with a solution or replacement. Will update this review should they support. However right now fuming with disappointment.
Update, after one week, and relatively slow support from their team, there was an automatic update on the app and vacuum that appears to have fixed the issue. Works just like before now. Hopefully this is a one time thing, as the vacuum/mop is of good value now.
Another update, made it 4 days and the error came back. Tried turning it off and on again, and the error persists. Waiting to see what support the team can provide.
Turns out this is a one off issue. The Eufy team offered and supplied a full replacement of the system. New on is working great. Once we started going the team was very responsive!
I was so excited to get this after reading reviews. I’m not sure how it has good reviews because it’s terrible! I have to run it at least twice a day to pick up the bare minimum. It will roll right over a tumbleweed of dog hair and miss most of it. The suction is weak at best. I thought I’d also love the detection feature (I have a dog that sometimes messes in the house). I was wrong! It avoids things like furniture and end tables but doesn’t get close enough to vacuum anywhere near them. It also doesn’t fit under standard kitchen cabinets. I have to get my other vacuum out to do it. That’s where most of the crumbs/dog hair piles up. It’s not super loud but definitely not quiet either. The emptying phase is VERY loud. Also, you have to buy bags which fill up very quickly if you have dogs! My $200 Shark robot-vac was so much better. I would return this in a heartbeat if I could!
I run it daily and usually do the deep clean option. The mopping is great and cleans up dried wet spots with ease. I haven’t had trouble with it getting stuck on anything and it doesn’t run over me or the animals. After a week of daily use, I went to go clean the vacuum itself and I didn’t have to do much other than wipe some dust. The maintenance of this machine is great and really helps maintain a clean home. I put vinegar and water in the clean water container and haven’t had any issues. It has a light that comes on if the lights are off in your house which was a surprise and super cool so it works well even in the dark. The mapping was impressive and easy.
The only two things I don’t love about it is that it’s loud when it empties the dust bin. I suppose that it means it’s really cleaning it out. Also, the huge useless power button on the top makes it unable to go under some furniture like my old machine. So that is a game changer that I don’t love. Especially with the price point it sucks that I can’t get it do really nice cleaning in hard to get to places anymore.
After using the Eufy X10 Pro Omni Robot Vacuum and Mop for several weeks, I’m left with mixed feelings. While it promises a lot — an intelligent, all-in-one solution for vacuuming and mopping — it ultimately fails to meet expectations in some critical areas, especially when it comes to cleaning large or messy spaces. Here’s why:
Cleaning Performance: A Hit-and-Miss
The main selling point of the X10 Pro Omni is its ability to vacuum and mop simultaneously. On paper, this sounds like the perfect solution for busy homes, but in practice, it’s been far from flawless.
• Vacuuming: The 8,000 Pa suction power does a decent job on hard floors and low-pile carpets. However, on thicker carpets, I noticed the vacuum left behind significant amounts of debris, especially around edges and corners. Even on bare floors, the suction wasn’t always strong enough to capture all dirt, particularly larger particles like pet hair. It often had trouble getting into tight spaces, leaving debris untouched.
• Mopping: The mopping function is underwhelming. While it does help maintain cleanliness between more thorough mopping sessions, it doesn’t handle spills, stains, or sticky messes very well. On floors with moderate to heavy soil, I found that it only spread the dirt around, leaving behind a grimy residue. The mop cloth also doesn’t stay clean long enough to be effective, and you may need to pause the cleaning to clean it manually, which defeats the purpose of the robot’s supposed autonomy.
Navigation and Coverage: Major Gaps in Cleaning
One of the most frustrating issues with the X10 Pro Omni is its incomplete coverage. The robot uses advanced mapping and navigation features, but it still misses large areas of the floor during cleaning. In my experience, it often left debris untouched in corners, under furniture, or in narrow spaces.
Despite the robot’s ability to map my home and create a cleaning plan, it often appeared to follow erratic paths, backtracking over areas that had already been cleaned while skipping over others entirely. This led to uneven coverage, where some parts of the floor were spotless, but others remained dirty, often requiring a second pass. This is especially disappointing for a robot that should, theoretically, be able to clean an entire room without gaps.
App and Software Issues
The Eufy app, which is supposed to allow for custom schedules, zone cleaning, and map adjustments, left much to be desired. While the features are useful in theory, they don’t always perform as expected. For example, the robot sometimes fails to map multiple floors accurately, and I’ve had issues with the app disconnecting from the vacuum or failing to recognize the most recent map updates. This results in missed zones or unnecessary reruns of sections that are already clean.
Maintenance: A Bit of a Hassle
Although the robot has a self-cleaning mop system, it still requires regular manual maintenance. The dustbin fills up quickly, and the mop cloth needs frequent rinsing, especially if you have pets or children. The filters and brushes also need regular cleaning to maintain optimal performance. While this isn’t necessarily a dealbreaker, it does make the robot less “set it and forget it” than advertised. The inconvenience of having to monitor and clean the robot often adds to the frustration.
Battery and Charging
On a positive note, the battery life is relatively good, lasting up to 100 minutes on a full charge. However, this isn’t always enough to clean an entire floor, especially in larger homes. The vacuum often needs to return to its dock for a recharge mid-clean, which interrupts the cleaning process and adds time to the overall job. While it does automatically resume cleaning after recharging, it doesn’t always remember to finish cleaning areas it missed, making it prone to leaving debris behind.
Final Thoughts: A Disappointing Investment
Overall, the Eufy X10 Pro Omni Robot Vacuum and Mop falls short in critical areas, particularly with its inconsistent cleaning performance and inability to cover large areas properly. The vacuum struggles to pick up debris efficiently, and the mopping function doesn’t deliver a deep clean, often leaving floors looking streaky or dirty.
While the robot is easy to use and offers some useful features, it doesn’t quite live up to the expectations set by its marketing. For homes that require thorough, comprehensive cleaning, this model may not be the best choice. If you’re looking for a robot vacuum that can truly handle both vacuuming and mopping tasks without leaving debris behind, I would recommend exploring alternatives that offer more reliable coverage and better overall cleaning performance.
UPDATE:
I’ve been contacted by Eufy support. They have sent me a new vacuum. Will test and update the performance. Customer service is great.
I have 136 hours of run time on this robot cleaning 61,000 SQ FT.
During this time I’ve determined a few things
1. Carpet cleaning: Eufy at least using its normal settings. Doesn’t do a good job with finer debris but other nor robot vacuums don’t either with. Roombas being the only exception I could find. For the eufy to do a decent job on carpet the suction must be set to either max setting or turbo.
2. Parts
The replaceable parts will last and are well built in app will also include when these parts should be replaced so that’s always a nice plus.
3. Mapping in app: it’s great however, sometimes it doesn’t map a room quite right and there isn’t a way to properly separate rooms. As an example, you cannot horizontally divide a room it must be vertical.
Eufy App: the app needs improvement and could stand to be a little bit more intuitive. You cannot have permanent zones which is something I’d like to see in the future and there are also a lot of ads and other things not necessarily related to the robot itself that can be annoying.
4. Obstacle Avoidance: it’s pretty good with lighting however around dusk or lower light conditions it’s not as good with avoidance. Overall though no complaints.
5. Mopping: it’s alright but it’s best used for spills that have recently happened. Once the spill is dried it has a much harder time getting rid of it. So while you may need to still keep a mop just in case it does an adequate job of keeping the floors clean. I will also point out this thing uses a lot of water, so if you have mainly hardwood floor expect to replace the water often.
6. Docking: previously I had an issue with docking however, upon inspection the main causes weren’t the robot itself but because it either had something like paper stuck in the brush dollar or the removable part of the base that the robot sits on was not properly secured.
After extensive use and some help from Eufy’s customer support I’ve opted to increase my rating of this device to 4. Its only issue really is that the carpet cleaning isn’t the best unless you use the louder suction settings and it’s app could use some improvement, but overall I’ve grown to like this device and may be tempted to upgrade to a newer flagship device from Eufy when the time is right.
Old review:
Pros:
excellent mapping, very quick
Excellent mopping for common fresh spills and some dried.
Can be Very quiet.
Excellent identification of things like cords (most of the time)
Excellent value for the features you’re getting. However, this device does have cons.
The battery life is reasonable. I have a larger apartment and it’s typically able to do most of my schedules for it without having to stop and recharge.
Cons
Suction: while the PA of this device is very high it does not do the best job for deep cleans on carpet. At least compared to the robot I intended to replace with this purchase a roomba S9. There was a significant difference between the two even with the eufy being set to its highest clean setting. For things such as carpet deodorizers it didn’t pickup everything on a first or second pass. So I needed to send my roomba in to finish the job My roomba was able to pick this up on 1 pass flawlessly.
Navigation: the navigation can be a little weird. There has been times where it completely missed areas for seemingly no reason other times it has had issues docking.
Brush: I have 2 long hair cats and a dog. The brush roller frequently gets tangled to the point the roller stops working and gives me an error message on the app to fix the issue.
Conclusion:
If you’re getting a robot for the first time this is an excellent value robot and while the cleaning performance isn’t the best compared to some other brands like iRobot or roborock it does a good enough job. I was contemplating returning this eufy but it does a good enough job, it just didn’t meet the higher expectations I had for it.